Terms and Conditions
Our website has a comprehensive range of information that will help you make an informed decision concerning the training we provide.
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This student agreement contains general information regarding the services we provide. Course specific information is located on our website for each specific course. The course specific information will provide you an indication of what is in the course and the assessments required, as well as vocational outcomes.
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Unique Student Identifier (USI) The Unique Student Identifier is a National Government initiative for all students from 1st January 2015. Your USI account will contain all of your nationally recognised training records and results completed from 1st January 2015 onwards. This will assist when you are commencing employment with a new employer or if you are commencing study with a new training organisation. Every student from January 1 2015 is required to provide Worth First Aid Training with a verified USI before we can issue any certification. For further information on what a USI is and how this number will affect you please refer to the Worth First Aid Training website, or to the USI website: https://www.usi.gov.au/
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Enrolment Enrolment and admission into some of Worth First Aid Training courses are subject to meeting certain prerequisite conditions. Specific details of the prerequisites pertaining to these training courses are contained in individual course documentation and are made available prior to enrolment. All course information is located on our website. In the case that a potential student does not meet the prerequisite conditions, we will endeavour to assist you in understanding your options regarding meeting the standards. Any questions regarding prerequisites can be addressed by telephoning our team on 0497548948.
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The course fee may be paid direct to the trainer, with no further enrolment fees required to be paid to Worth First Aid Training in this case. Course Fees Each qualification, unit of competency or course offered by Worth First Aid Training and or a third-party delivering training on their behalf has a specific course fee. The course fee is the maximum fee that may be charged to the student for their selected course. Course fees are set at competitive rates and will be advised prior to the enrolment in a course. These fees may vary from course to course. Fees and charges are available on request by telephoning Worth First Aid Training Contact Centre 0497548948 or the third-party delivering training on behalf of Worth First Aid Training prior to enrolling into this course.
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All fees will be paid according to the fee structure provided prior to enrolment. It is our policy that the course fee will be all-inclusive. Students will not be 'surprised' by unexpected requirements, fees or expenses.
Where additional resources normally associated with a program of study are required (e.g. reference material, research documents, own computer) the student will be clearly advised of exactly what is required in the course materials or enrolment confirmation for the program. There are no additional fees associated with your training, except for cancellation fees or replacement of resources.
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Payments
Course fees are due and payable at the time of enrolment unless otherwise negotiated. No Statement of Attainment or Qualification will be issued until full and final payment has been received.
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Refund Policy and Cancellation
When an applicant accepts a place offered by Worth First Aid Training and pays the fees, it means a binding contract is created between the student and Worth First Aid Training. Notification of cancellation/withdrawal from unit/s of competency, withdrawal or deferral from a course of study must be made in writing to Worth First Aid Training. In the case of cancellation/withdrawal, the following cancellation and rscheduling fees will apply:
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- When there is a cancellation/withdrawal/deferral from any unit/s of competency, the course fees paid are forfeited.
- When there is a cancellation/withdrawal/deferral from a 2-day face to face course, the course fees paid are forfeited.
- When there is a rescheduling from a Blended Online MHFA Workplace course ​​a rescheduling fee of $119 applies.
- When there is a rescheduling from a Standard Mental Health First Aid Refresher course ​​a rescheduling fee of $119 applies.
​- When there is a rescheduling from a Youth Mental Health First Aid Refresher course ​​a rescheduling fee of $119 applies.
- When there is a rescheduling from a Youth Mental Health First Aid course ​​a rescheduling fee of $159 applies.
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Worth First Aid Training reserves the right to cancel, postpone or re-schedule courses due to low enrolments or unforeseen circumstances. Should this occur a refund (excluding the eLearning component cost and/or the manual component cost) and/or an opportunity to reschedule (without penalty) will be offered. Worth First Aid Training reserves the right to change course fees, dates, content, trainers or method of presentation at its discretion.